🚚 Shipping Policy

📦 Order Processing

All orders placed on Anaya Luxury Perfume are processed within 24–48 hours after order confirmation. Orders are not processed on Sundays or public holidays.

🚛 Shipping Method

We ship our products using reliable courier partners such as Delhivery, Blue Dart, DTDC, or other reputed logistics services.

Perfumes are liquid products and are packed carefully using proper safety packaging to prevent leakage or damage during transit.

⏱️ Estimated Delivery Time

💰 Shipping Charges

Shipping charges are calculated based on order value and delivery location and are clearly displayed at checkout.

No hidden fees are charged.

📍 Order Tracking

Once your order is dispatched, a tracking ID will be shared via SMS, WhatsApp, or Email.

Customers can track their shipment directly on the courier partner’s website.

🚫 Undelivered Orders / Incorrect Address

If an order is not delivered due to an incorrect address, customer unavailability, or failure to respond to delivery attempts, re-shipping charges will be borne by the customer.

💥 Damaged or Leaked Products

We ensure secure packaging for all perfume orders.

If you receive a damaged or leaked product, please contact us within 24 hours of delivery along with a clear unboxing video.

Claims without an unboxing video will not be accepted.

📞 Contact Us

For any shipping-related queries, please contact us at:

📱 Mobile / WhatsApp: +91 92595 86547
📧 Email: anayaluxuryperfumeteam@gmail.com
🌐 Website: www.anayaluxuryperfume.com